Kitchen

Workpin

Navigating the world of hybrid employee experience

workpin App

The goal of this project was to developing a state-of-the-art co-location platform to allow multinational enterprise companies to manage their employee workspaces in the hybrid homeworking/office working environment.

It was essential to surface real-time location visibility in a privacy-centric manner and provide a user experience that encouraged employees to work together, whether in the main office building or in distributed coworking spaces worldwide.

Improving the employee experience

Project Requirements

  • Real time location visibility for employees
  • Creating in-person meetings should be as easy as creating a zoom call
  • Integrate with existing tools such as the Office 365
  • Offer single-click team social events
  • Seamless payment integration so employees never need to worry about invoicing
  • Team engagement analytics
  • ISO 27001 certified

Solution

Over the course of two years, we took this project from concept to gaining Mercedes-Benz as a customer. Employees in the Berlin office can use the platform to book desks, meeting rooms and private offices in their HQ as well as create on-the-fly social events such as lunches, coffee meetings or after-work drinks.

As the project involved interacting with lots of co-working provider APIs as well as internal company systems, we built a cross-functional team of full-stack developers using GraphQL to simplify the interaction between the API and the frontend. The backend was NodeJS, PostgreSQL and Redis deployed on AWS and accessed using a Vue.JS SPA, iOS client, Outlook add-in, Slack bot and MS Teams add-in. This ensured the users were able to access the data inside their own workflows to maximise usage and decrease friction.

Bringing the experience to the employees

Due to the highly-sensitive nature of location services as well as strict privacy laws, it was essential to provide top-level security processes to ensure no user's personal data was available but the system could still intelligently match users to the most suitable locations for co-located meetings.

I took the company through ISO 27001 certification and third-party penetration tests to meet the strict requirements of enterprise IT security.

Skills and deliverables

  • Technical Project Management
  • Technology Strategy
  • Hiring Strategy
  • Node.JS
  • Vue.js
  • PostgreSQL
  • API Integration
  • GraphQL